![]() We found it easy to establish a remote connection: You simply open TeamViewer and click on the Remote Control tab. We like the convenience TeamViewer offers of being both cloud-based and installable, making it easy for your employees to implement. However, you get a 14-day free trial, which is on par with what most remote access software providers offer. The company only offers annual billing, whereas some competitors offer the option of monthly or annual billing. We didn’t find many competitors that offer this many add-on options, and this wide of a selection is beneficial for businesses that need to create a custom tech support solution. We like that TeamViewer also offers a variety of add-on options (e.g., TeamViewer Remote Management, mobile device support, TeamViewer Pilot, extra concurrent users) so that you can customize your remote access package. Unattended access, remote printing, cross-platform access and phone supportĮverything in the Single User plan, plus customized device information, user access reporting, and access to the TeamViewer web clientĮverything in the Multi-User plan, plus mass deployment, device access reporting, and access to third-party integrations Here is a breakdown of each plan: Service plan TeamViewer offers three different licenses, and its pricing is slightly higher than other vendors we reviewed. We like that it doesn’t require firewall or infrastructure configuration, so you can seamlessly connect to any device without modifying or configuring these settings, which can reduce the potential for cybersecurity threats. TeamViewer uses industry-standard security measures like AES 256-bit encryption and two-factor authentication to ensure your remote connection is safe and secure. Customizable software is key for businesses that want to create a specific solution to access multiple devices. It’s also compatible with popular third-party integrations. In addition to its standard access plans, it offers several add-on options, such as monitoring and asset management, endpoint protection, storage backup, web monitoring, mobile device support, AR support, additional concurrent users, and an all-in-one solution for service desk management. TeamViewer is one of the most customizable remote access and support solutions we reviewed. ![]() In our research, we found that these advanced features are not common among TeamViewer’s competitors. You can also take advantage of advanced collaboration functions like automating mass deployment, creating channel groups, accessing multi-user support sessions, and creating service queues. ![]() Remote Printing - Print documents and images stored in distant computers from wherever you are.All three TeamViewer plans include access to TeamViewer Meeting.Record Sessions - Record the remote sessions and save the file on your local computer for future reference.Online Messaging - Chat with your associates at the remote end during a live session.Sticky Note - Take notes during a remote session and save them in offline mode for later use.Whiteboard - Collaborate effectively with your team by drawing on the remote screen during an online session.Use the 'Drag and Drop' feature to transfer files from a remote machine to your local computer during a live session. File Transfer - Transfer files/ folders between your computers, even without a remote connection. ![]() Meet various business regulatory standards like HIPAA, GDPR, PCI, SOC1 Type1 / SSAE-16, and FIPS for smooth functioning.Connect to and access distant computers via your web browser from any location by using RemotePC ™ Viewer Lite.Access a computer remotely from any PC, Mac, Linux, Chromebook, iOS, or Android device, even web browsers as RemotePC ™ is platform-independent.Some of the features offered by RemotePC ™ include: All you have to do is to choose the 'Lock now' or 'Lock on session end' option from the menu bar to lock the PC instantly or after the session ends. You can lock your remote desktop through a few simple steps. This option helps prevent any unauthorized access to your remote desktop, ensuring its privacy. Keeping up to provide secure access, the 'Lock' feature of RemotePC ™ lets you lock your remote computer during an ongoing session or immediately after the session ends. Key, a unique password set for each computer, acts as an extra layer of protection. RemotePC ™ uses TLS v 1.2/AES-256 encryption for transferring the data between distant and local computers. RemotePC ™ offers secure remote access with a host of features designed for a seamless experience. RemotePC ™ ensures secure access to remote computers
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